FAQ

  • You have the right to cancel your order up to 14 days after receipt, without giving any reason. After cancellation you have another 14 days to return your product. If the product meets the conditions, you will be credited the full order amount including any shipping costs. Only the costs for your return shipment to Shopstainable are for your own account.
  • If you use the right of withdrawal, the product will be returned to Shopstainable with all accessories and - if reasonably possible - in the original condition and in the original packaging.
  • To use this right you can contact us via & nbsp; below & nbsp; form. We will then refund the order amount due within 14 days after registration of your & nbsp; return, provided the product has already been returned in good order.
  • Download withdrawal form

    For more information, please check here